Appointment

Salon listing categories include Premium, Luxury, Standard and Basic.

This feature will be added soon for salons only.

Adding walk-in customers provides numerous benefits to your business. It boosts consumer engagement, enables effective promotion of your offers, happy hours, and promotions, and simplifies the management of client data in one centralized location, all at no cost.

Rest assured that any personal data you provide will be kept confidential and processed in compliance with relevant laws and regulations.

The bookings tab will display all of your online and offline bookings along with booking status.

Yes, you can offer extra discounts as you see fit. When adding an appointment, there's a tab labeled "add more discount."

 You can accept or reject the booking before it gets confirmed to the customer in the partner app.

Absolutely! You can easily add additional services by clicking on the "add more services" option within the booking details.

To prioritize customer privacy, we do not display the mobile number. However, customers can still make calls to the salon using our in-app calling feature.

 Add booking->Name of customer--> Mobile number--> Email address--> DOB --> Choose service-->Choose  service date-->Choose service time-->Save-->Start Job-->Complete Job

 Click on bookings you want to process,It will ask you to enter 4 digit booking code which you need to request from customer as it will be available in customer.After this click on start job and complete the job.

 The bookings tab will display all of your online and offline bookings along with booking status.

 To prioritize customer privacy, we do not display the mobile number. However, customers can still make calls to the salon using our in-app calling feature.

 Add booking->Name of customer--> Mobile number--> Email address--> DOB --> Choose service-->Choose  service date-->Choose service time-->Save-->Start Job-->Complete Job

Click on booking you want to process, It will ask you to enter 4 digit booking code which you need to request from the customer as it will be available in the customer app. After this click on start job and complete the job.

If the online paid booking date passed then only you will be able to reschedule the booking from the missed booking section.

That booking will start showing in the Pending Bookings section on the dashboard, from there you can mark that particular booking as completed by clicking on "Finish Job" button.

Any online paid bookings that are mistakenly missed will appear in the dashboard's "Missed Bookings" section, where you can also reschedule the booking.(only online paid booking will be shown in missed booking section)

To start a booking, open the app and scan the provided QR code on customer device using the app's built-in scanner.

The QR code contains essential details about the booking, such as the service information, date, and time.

Yes without this booking will not be started.

No.

Ensure that your camera is focused on the QR code, and there is sufficient lighting. If issues persist, contact Billu support Team.

The QR code is typically unique for each booking to ensure accurate and specific details.

If you close the screen, you may need to rescan the QR code to resume or access the booking details within the app.

No.

Yes.

Contact Billu support team for assistance in resolving any issues with the QR code.

No. 

The OTP serves as an additional layer of security for withdrawal transactions. A unique code is sent to your registered mobile number to verify and authorize the withdrawal.

Yes, the OTP is typically required for each withdrawal transaction to ensure the security of the process.

No, each OTP is generally unique to a specific withdrawal transaction to enhance security.

Check your mobile number and spam folder if you don't receive the OTP. If the issue persists, contact Billu support for assistance.

No, the OTP is a mandatory security measure, and you cannot complete a withdrawal without entering the correct OTP.

The OTP is typically sent to your registered mobile number for withdrawal transactions.

The validity of the OTP is usually short, and it is recommended to use it promptly. Check the message for the specific time frame.

Yes, you can request a new OTP if the previous one expires or is entered incorrectly during the withdrawal process.

No, you may need to contact Billu support to update your registered mobile number for OTP delivery.

Yes, you can request OTP only 5 times; after that, you will be blocked from requesting OTP for 1 hour.