Q.1 How will you do the marketing (Online & Offline) ?

Billu employs a comprehensive marketing strategy to attract genuine customers searching for services online. This includes industry-level offline events that benefit BPC service providers on Billu. Exclusive rewards, deals, and offers are offered to customers booking through the Billu Customer app. Additionally, Billu utilizes social media, billboards, magazines, radio ads, and referral marketing to promote salons and drive business.

Q.2 What is Deals on Billu Partner App ?

Within the Billu Partner app, you have the option to create deals for your customers, allowing them to make advance payments and book services for future use. Please note that deals are subject to availability and have expiration dates. By combining multiple services in a single deal and offering attractive discounts, you can attract more customers. Deals provide enticing offers and benefits to customers, increasing their interest in your salon.

Q.3 How to create a deal ? 

Click on Add Deals-->Add Deal-->Deal name-->Choose services-->Deal price-->Deal start date-->Customer can use this within (30/60 days)--->Start promotion

Q.4 What are happy hours ?

Happy hours are specific time slots during which you can offer special deals or discounts on selected services on particular days.

Q.5 How to create happy hours ?

Click on marketing-->Create Happy Hours -->Choose time period -->Choose days on which happy hours will be available -->Choose time slots -->Choose Services on which happy hours will be available-->Apply Discount you want to offer for happy hours.-->Start promotion.

Q.6 Can Deals be combined ? 

Certainly! You have the freedom to create and merge deals according to your preferences.

Q.7 How many deals can be promoted ? 

You are allowed to run 5 deals simultaneously.

Q.8 How many happy hours can be promoted ? 

You are free to promote happy hours as per your need.

Q.9 Why this message is appearing "your deal is under review ?  

Our backend support team will review your deal and pricing to ensure accuracy. If all is well, your deal will be approved and made accessible to customers through our customer app.

Q.10 What is message blast ? 

With the message blasts feature, you can easily stay connected with your customers by sending service reminders and exclusive deals. This helps to build trust and nurture a strong relationship with your valued customers.

Q.11 Can I change/modify my deals ? 

No, but you can deactivate deal and create new one.

Q.12 Why my salon is not showing top in listing ?

The appearance of the salon will be determined by an algorithm that takes into account the client's location and the ratings of the salon providers.  

Q.13 What if I want to show my salon's offer on the top of listings ? 

Soon, we will introduce an advertising section within the app for your convenience.

Q.14 How customer will pay for the deal ? 

Customers can conveniently make online payments for their transactions directly through the Billu Customer App.

Q.15 How can I check total revenue of deals ?

Certainly! In the marketing tab, specifically the Deals section, you can view the revenue generated from your deals.

Q.16 How can I check total revenue of happy hours ?

Certainly! In the marketing tab, specifically the Happy Hours section, you can view the revenue generated from your happy hours.

Q.17 What if I want to promote my deal only for few days ? 

Based on our analysis and salon feedback, it takes some time for deals to gain public recognition. By setting a deal duration of 30 or 60 days, your salon will receive increased visibility from customers, enhancing the chances of them purchasing your deal. 

Q.18 What is import & Invite contacts ? 

This feature lets you import phone contacts to your Billu Partner profile, simplifying the process of inviting them to book your services using the Billu Customer App. It boosts customer engagement by sending regular booking reminders. Additionally, you can promote deals, offers, and more via SMS, email, and push notifications.

Q.19 When I will get paid for deal, I have provided ?

Once you have completed the deal service, your payment will be swiftly credited to your listed bank account within 48 hours. 

Q.20 What is promotion on Billu partner app ? 

In the Billu Partner app, you can create promotions to entice more customers. These promotions can be tailored to the final cart amount or specific services provided.

Q.21 How to create promotion based on final amount ?

Click On Marketing-->Add Promotion-->Based on final amount on service-->Add Minimum cart amount-->>Discount percentage-->Start Date-->End Date-->Select days-->Start promotion

Q.22 How to create promotion based on service ?

Click on marketing-->Based on service—>Add—>Select services—>Discount Percentage—>Start date—>End date—>Select days—>Start promotion

Q.23 What specific marketing tools do you use for promotion ?

Billu employs a comprehensive marketing strategy to attract genuine customers searching for services online. This includes industry-level offline events that benefit BPC service providers on Billu. Exclusive rewards, deals, and offers are offered to customers booking through the Billu Customer app. Additionally, Billu utilizes social media, billboards, magazines, radio ads, and referral marketing to promote salons and drive business.

Q.24 What to do to create deal ?

Click on marketing-->Click on Add Deals-->Add Deal-->Deal name-->Choose services-->Deal price-->Deal start date-->Customer can use this within (30/60 days)--->Start promotion

Q.25 What to do to create happy hours ?

Click on marketing-->Create Happy Hours -->Choose time period -->Choose days on which happy hours will be available -->Choose time slots -->Choose Services on which happy hours will be available-->Apply Discount you want to offer for happy hours.-->Start promotion

Q.26 What is the limit of deals promotion ?

You are allowed to run 5 deals simultaneously. 

Q.27 What is the limit of happy hours?

You are free to promote happy hours as per your need. 

Q.28 What to do if I want to change/modify my deals ?

Regrettably, modifying or changing your deal is not possible. Nevertheless, you can deactivate the current deal and create a new one instead.

Q.29 What to do to check total revenue of deals ?

In the marketing tab, specifically the Deals section, you can view the revenue generated from your deals.

Q.30 What to do to check total revenue of happy hours ?

 In the marketing tab, specifically the Happy Hours section, you can view the revenue generated from your happy hours.

Q.31 What is the time frame for receiving payment for the deal I have provided ?

Once you have completed the deal service, your payment will be swiftly credited to your listed bank account within 48 hours. 

Q.32 What to do to create promotion based on final amount ?

Click On Marketing-->Add Promotion-->Based on final amount on service-->Add Minimum cart amount-->>Discount percentage-->Start Date-->End Date-->Select days-->Start promotion

Q.33 What to do to create promotion based on service ?

Click on marketing-->Based on service—>Add—>Select services—>Discount Percentage—>Start date—>End date—>Select days—>Start promotion