Q.1 Do you have any hidden charges? (No commission, no enrollment fee) 

We do not charge our partners or consumers for any of the services we provide. Salon providers may list their salons for free, and clients may purchase any services offered by salon providers. 

Q.2 Do I Need to sign a contract agreement ?

To list your salon as verified, please create your salon profile and provide us with all the required documents. By accepting our terms and conditions, you enter into a legally binding agreement with Billu Care as a salon partner. 

Q.3 Why shall I join billu ? 

Digitize your salon at no cost. Billu offers in-app marketing features to boost foot traffic to your salon.

Q.4 GST is mandatory ?

No, it is not required, however it is recommended to build customer trust.

Q.5 Pan Card is Mandatory ?

No, it is not required, however it is recommended to build customer trust.

Q.6 Why id is required for the onbording process ? 

To register with us, salon owners must provide identification. The Billu platform exclusively lists genuine and verified salons.

Q.7 Can I add more pics and my work video ?

Absolutely! You can promote your salon by uploading photos and videos. Additionally, you have the option to link your social media accounts, allowing customers to explore your portfolio and view your work .

Q.8 What distance you are covering for the end customer who will see my salons ?

Your salon will be visible to customers residing within a 10-kilometer radius.

Q.9 How many partners in my area have downloaded this app ?

While we cannot provide you with the exact figures for your specific area, there are over 100,000 verified partners across the country, and this number continues to grow daily.


Q.10 How many customers have downloded this app in my area ?

We don't have the exact number of customers who have downloaded this app in your area, but there is a significant user base in your vicinity.

Q.11  I've listed my salon on multiple apps like Justdial and Nearby and received a good response, what can I anticipate in terms of client acquisition if I start using the Billu app ?

At this early stage, we cannot provide an exact prediction for the number of clients your salon will receive. However, by consistently using the Billu partner app, you can expect to see a boost in your business as Billu offers numerous attractive deals to customers.

Q.12 You are not charging now but after some time if you will charge then ?

As we progress, there might be a nominal fee to support the maintenance of our platform. Rest assured, we have no intention of obligating you to pay. Certain features will remain free for you to utilize. 

Q.13  Where is the head office of this company ?

 Billu Care's India Head office is in Jaipur, Rajasthan

Q.14 Can I run this app on my laptop ?

No, this is a mobile app that will only work on Android or iOS.

Q.15 Can I use this app in two or more mobiles at same time using same number ?

Yes ,you will be able to use it, but we advise to use only on single device at a time for better use of Mobile Notifications.

Q.16 I have small setup can I register ? 

Yes, if you have a small setup, you may register and build your business with Billu care.

Q.17 I am freelancer can I register ? 

Our engineering team is actively working on developing new functionalities, specifically designed for freelancers and independent artists. Once these features are completed, you will be able to proceed with your registration.

Q.18 I don't want to provide my id .What is other option ?

To register with us, you must provide identification. Billu apps exclusively display salon listings that have been verified. 

Q.19   Can I provide my father's,mother's,brother's ,sister's ,relativ's id ? 

We need the salon owner's identification only.

Q.20 Why you are not taking any charges? whats the catch ?  

As an introductory offer for a limited duration, our services are currently available at no cost. However, in the future, there may be a minimal fee associated with our services.

Q.21  Can I change my salon name ? 

Yes! The salon name can be change as needed, but verification is required. 

Q.22 How you are different from justdial,nearby,urban ?

While all these apps serve as platforms to promote your business, the Billu app empowers you with digital tools to effectively manage and maximize your salon business.

Q.23 I am getting the message that "your application is under verification". How long time will it take to be verified ? 

Typically, the process takes approximately 24-48 hours, but the duration may vary based on the information and documents you provide.

Q.24  What are the benefit of the app to add our clients in billu app ?

Adding clients to your database allows you to manage all customer data conveniently. When promoting offers, deals, or happy hours, customers receive automatic notifications through Billu Advertising and campaigns. Satisfied customers may recommend your salon to others, and you can efficiently manage appointments and provide service reminders.

Q.25 Customer is getting cash discount so what is my benefit if customer is getting the discount ? 

Billu reimburses the cash discount to your salon, providing you with new customers effortlessly. Additionally, you have the opportunity to upsell your other services to these customers.

Q.26 How I will get paid for online payment ? 

Once a customer's appointment is completed, the payment will be credited to your bank account within 2 days. Please ensure that you have added your valid bank account details to the Billu Partner app.

Q.27 Can I accept cash,paytm,gpay ? 

Yes you can accept cash, Paytm, Gpay, Credit Card, Debit cards, netbanking etc at your salon.

Q.28 App not working on my mobile, what to do ? 

Please download or update app from latest version of app from  google play store or apple store. If it still does not work, please email to care@billu.care or reach out to our IVR/whatsapp support - +919375133233

Q.29 I am shifting my salon from the old location to new location, how to update the new location in app ?

To add or update your location, navigate to the Profile section and click on the Settings button located at the top right corner. In the business details section, you can make the necessary changes. Once you update the location, it will be sent to the Billu admin for verification. Please note that the verification process may take up to 24 hours for approval.

Q.30 I want to change my salon’s category what should I do ?

To request a category change for your salon, simply click on the support button and send us a message with your request. Our dedicated support team will handle the process of updating your salon's category.

Q.31 What is convenience fee ? 

Currently, salon registration is free of charge. However, after 6 months, there will be a minimal fee applicable to the service amount, as specified in the provided list.

Q.32 What if I want to exit from Billu app after 6 month?  

You have the option to exit at any time.

Q.33 What would be there in app tutorial ?  

You can access instructional videos demonstrating the functionality of the Billu Partner app and providing guidance on its daily usages.

Q.34 What is pending job ?

Any services that have not been completed in the app are considered pending jobs. To mark these jobs as completed, simply click on the ""Finish Job"" button once you have finished providing the service.

Q.35 How can I show all my salon's pics and video to the customers ?  

On home screen you will see "Add Portfolio" option.Click on that and add your pic and videos of the salon and your services as well. 

Q.36 In which cities billu is providing offers and services ? 

Billu is providing offers and services in Ludhiana,Patiala,Delhi and Delhi NCR.

Q.37 What are the benefits to join with billu Partner app ?

Billu Partner App Maximize salon's business potential. Increase visibility, attract customers with deals. Manage appointments, staff, services effortlessly. App sends auto reminders. Track performance to make better decisions. Earn and redeem Billu cash points for discounts in product buy. 

Q.38 What is the necessity of id for onboarding process ?

To register with us, salon owners must provide identification. The Billu platform exclusively lists genuine and verified salons.

Q.39 What to do to add more pics and videos ?

On home screen you will see "Add Portfolio" option.Click on that and add your pic and videos of the salon and your services as well. 

Q.40 What is the total count of the partners who downloaded the app in my area ?

While we cannot provide you with the exact figures for your specific area, there are over 100,000 verified partners across the country, and this number continues to grow daily.

Q.41 What is the total count of the customers who downloded the app in my area?

While we cannot provide you with the exact figures for your specific area, there are over 250000 customers across the country, and this number continues to grow daily.

Q.42 What client acquisition count can I expect when using the Billu app alongside other salon listing platforms ?

 We can't predict the exact number of clients your salon will receive at this early stage. However, by consistently using the Billu partner app, you can expect a business boost in the future.

Q.43 What will be the payment after six months if I use your app ?

As we progress, there might be a nominal fee to support the maintenance of our platform. Rest assured, we have no intention of obligating you to pay. Certain features will remain free for you to utilize.

Q.44 What is the process to run this app on my laptop ?

We apologize, but this app is designed for mobile devices only and is compatible with Android and iOS platforms. It cannot be run directly on a laptop.

Q.45 What if I have a small setup ?

Even if you have a small setup, you can still register and build your business with Billu Care.

Q.46 What if I am a freelancer ?

Our engineering team is actively working on developing new functionalities specifically designed for freelancers and independent artists. Once these features are completed, you will be able to proceed with your registration.

Q.47 What other document can I upload if I don't want to upload my id ?

To register with us, you must provide identification. Billu app exclusively display salon listings that have been verified.

Q.48 What is the catch as you are not taking any charge ?

As an introductory offer for a limited duration, our services are currently available at no cost. However, in the future, there may be a minimal fee associated with our services.

Q.49 What to do to change my salon name ?

Click on profile-->Setting-->Business Detail-->Business name & Info-->Delete old name and enter new name-->Save. 

Q.50 What sets you apart from other apps like Justdial, Nearby, and UrbanClap ?

While all these apps serve as platforms to promote your business, the Billu app empowers you with digital tools to effectively manage and maximize your salon business.

Q.51 What are the benefits for me if the client is receiving cash discount ?

Billu reimburses the cash discount to your salon, providing you with new customers effortlessly. Additionally, you have the opportunity to upsell your other services to these customers.

Q.52 What to do if app is not working in my mobile ?

Please download or update app from latest version of app from google play store or apple store.If it still does not work,please email to care@billu.care or reach out to our IVR/whatsapp support - +919375133233

Q.53 What to do if I am shifting my salon from old location to new location ? 

You need to update your location.

Click on profile-->Setting-->Business detail-->Location-->Enter the location-->Update.

Q.54 What to do if I want to change my salon's category ?

To request a category change for your salon, simply click on the support button and send us a message with your request. Our dedicated support team will handle the process of updating your salon's category.

Q.55 What are the cities where Billu is running it's offer and service ?

Billu is providing offers and services in Ludhiana,Patiala,Delhi and Delhi NCR .

Q.56 How can I add a sub-admin?

 Log in to your dashboard account.

>Navigate to the "Staff" option.

>Look for an option like "Add New Staff".

>Click on the "Add New Staff".

>Fill in the required details for the sub-admin, such as their name, email address, and phone number.

>Complete the process by saving or confirming the addition.

Now, the new sub-admin should have access to the specified permissions and functionalities within the platform.

Q.57 What will be the function of the sub-admin?

The role of a sub-admin includes the ability to accept/reject bookings, initiate and complete bookings. Additionally, they can create promotions, happy hours, and deals. Sub-admins can add services through the profile section and include facilities for the salon.

Q.58 Can the sub-admin add a salon account for withdrawals?

No, sub-admins typically cannot add an account for salon withdrawal. Sub-admin roles are generally designed for managing bookings, promotions, services, and related operational tasks, but they usually don't involve access to financial features such as adding withdrawal accounts.